Information for Current Travelers

Updated August 9, 2020

Contact UnitedHealthcare Global Assistance (UHCG) for travel assistance services

If you need assistance due to sickness, including COVID-19, while traveling internationally, call UHCG. UHCG offers travel assistance services also provides assistance with emergency medical services, information services, emergency travel services and security evacuation services. 

  • Call 1-410-453-6330 (From outside the US) or 1-800-527-0218 (From US and Canada)
  • If you cannot call, then email assistance@uhcglobal.com.
  • Please reference your policy number and UHCG ID number when making a call or sending email.
    • Faculty and Staff Business Travel Accident
      Policy: ADD N04223810 - UHCG ID Number: 363381
    • Student Off-Campus Accident
      Policy: ADD N04223822 - UHCG ID Number: 363391
    • Education Abroad Program (EAP)
      Policy: ADD N04834823 - UHCG ID Number: 362881 
       

Returning from travel

Faculty and Staff

Faculty and staff who are required to self-isolate may not return to campus until they have self-isolated off campus for a period of 14 days. For faculty and staff who live on campus, there is an exception that they can return to their home to self-isolate at home.

Students 

Students who are required to self-isolate may not return to campus until they have self-isolated off campus for a period of 14 days. Contact Slug Support if you are unable to quarantine at your permanent residence, and have arrived in Santa Cruz by emailing deanofstudents@ucsc.edu.

Additionally, due to the COVID-19 pandemic, the campus is encouraging all students to return home and participate in remote instruction. If you are not able to return home and must re-enter the campus after self-quarantining, please contact the Student Health Center with any health-related questions/issues by calling our Nurse Advice Line 831-459-2591, or seek information on the website https://healthcenter.ucsc.edu/.

If you are a student impacted by UCEAP suspensions, then look for communication directly from UCSC Study Abroad.