Information for Current Travelers

Global Level 4 Health Advisory - Do Not Travel 

Issued by the U.S. Department of State, March 19, 2020 - some highlights:
  • The Department of State advises U.S. citizens to avoid all international travel due to the global impact of COVID-19. In countries where commercial departure options remain available, U.S. citizens who live in the United States should arrange for immediate return to the United States, unless they are prepared to remain abroad for an indefinite period.

  • If you are already outside the United States:

    • Consider returning to your country of residence immediately using whatever commercial means are available.
    • Have a travel plan that does not rely on the U.S. Government for assistance.
    • Check with your airline, cruise lines, or travel operators regarding any updated information about your travel plans and/or restrictions.

Contact UnitedHealthcare Global Assistance (UHCG) for Help

If you need assistance due to sickness, including COVID-19, while traveling internationally, call UHCG. UHCG offers travel assistance services also provides assistance with emergency medical services, information services, emergency travel services and security evacuation services. 

  • Call 1-410-453-6330 (From outside the US) or 1-800-527-0218 (From US and Canada)
  • If you cannot call, then email
  • Please reference your policy number and UHCG ID number when making a call or sending email.
    • Faculty and Staff Business Travel Accident
      Policy: ADD N04223810 - UHCG ID Number: 363381
    • Student Off-Campus Accident
      Policy: ADD N04223822 - UHCG ID Number: 363391
    • Education Abroad Program (EAP)
      Policy: ADD N04834823 - UHCG ID Number: 362881 

Conditions Affecting Return

Gov. Gavin Newsom issued a new statewide order requiring residents to stay at home or at their place of residence except to get food, care for a relative or friend, get necessary health care, or go to an essential job. No end date has been set at this time. Due to COVID-19, Santa Cruz County is currently under a Public Health Emergency.  There is a county order to shelter now through April 7th.  It is possible this order could be extended. 

UCSC is operating under remote teaching and administration. Only essential positions are reporting to campus.

Get information about Travelers Prohibited from Entry to the United States and Travelers Returning from High Risk Countries

Faculty and Staff

Faculty and staff who have been to, or had an airline layover in a CDC Travel Level 3 area, may not return to campus until they have self-quarantined off campus for a period of 14 days. For faculty and staff who live on campus, there is an exception that they can return to their home to self-quarantine at home.


At this time, the CDC provides that travelers stay home for 14 days from the time you left an area with widespread, ongoing community spread (Level 3 Travel Health Notice countries) and practice social distancing.  

Students who have been to, or had an airline layover in a CDC Travel Level 3 area may not return to campus until they have self-quarantined off campus for a period of 14 days. Contact Slug Support if you are unable to quarantine at your permanent residence, and have arrived in Santa Cruz by emailing

Additionally, due to the COVID-19 pandemic, the campus is encouraging all students to return home and participate in remote instruction. If you are not able to return home and must re-enter the campus after self-quarantining, please contact the Student Health Center with any health-related questions/issues by calling our Nurse Advice Line 831-459-2591, or seek information on the website

If you are a student impacted by UCEAP suspensions, then look for communication directly from UCSC Study Abroad.