How to Report a Claim

Insurance claims should be reported within 24 hours. Any department or unit practices should also be followed. Law enforcement should be notified, as needed. If you need help with reporting a claim, then please call us at 831-459-1458 or 831-459-5154 or email us at propertycasualty@ucsc.edu. For workers' compensation claims get information about Injury Reporting & Medical Treatment.

For most claims you will receive a contact email from Risk Services within about 1 to 2 business days after reporting the claim. If you do not get a contact email about your claim, then please call us at 831-459-1458 or 831-459-5154.

Auto 

  • It is the responsibility of the driver to submit the claim.
  • Call in the claim - 800-416-4029.
  • For autos in Mexico, see special reporting information below.

Property claims - for university owned property only (including damage to buildings)

  • Claims are typically submitted by the unit whose property is damaged or stolen.
  • Fill out our online Property Claim Reporting form or call in the claim - 800-416-4029.

All Other Claims

Auto in Mexico

  • Report the claim as soon as possible to the insurance company and no later than 24 hours to ensure that the coverage is not voided.
  • Also contact propertycasualty@ucsc.edu or call us at 831-459-1458 or 831-459-5154.

Boat

Campers

Charters - Aircraft

Charters - Boat

Cyber - Theft of computer with data or theft of information

Equipment Breakdown - ONLY if you have purchased insurance through Remi 

  • Call the Remi Dispatch Center 866-296-4847.
  • Also contact propertycasualty@ucsc.edu or call us at 831-459-1458 or 831-459-5154.

Fine Art

Property - in transit outside the contiguous United States

Student - Renter

  • Contact your insurance company directly if you have purchased this insurance.

Student -Tuition Refund 

  • Contact your insurance company directly if you have purchased this insurance.

Travel

Travel - Personal

  • Contact your insurance company directly if you have purchased this insurance.

Workers’ Compensation 

All other claims

Questions?