COVID-19 & Travel

Updated August 9, 2020

Campus travel restrictions are in place

Non-essential business travel remains prohibited. Decisions regarding what is considered essential travel are made by Principal Officers. It is important that employees register their travel plans with the UC Travel Insurance Program in order to ensure appropriate travel coverage. Additionally all travelers, including those traveling for personal purposes, must follow the CDC’s guidance for returning from international travel. - This information is accurate as of August 7, 2020 from the UCSC COVID-19 Resumption Plan (page 12).

  • Check the UCSC COVID-19 Resumption Plan for the most current information about travel restrictions for business travel. 
  • President Napolitano has issued a series of letters to chancellors with guidance and directives regarding non-essential travel. Find the directives and guidance at UCnetThe directives include a requirement to avoid all non-essential, University-related travel to CDC Level 2 (sustained community transmission) Travel Health Notice countries, in addition to Level 3 (widespread sustained transmission) – Travel Health Notice countries. See the CDC Travel Health Notices for the list of countries included in the Health Notices. 

Before travel

  • Follow the campus approval process to request approval prior to travel.
  • Register your business travel and personal travel
  • Update your contact and emergency contact information. After registration of your trip, a welcome email will be sent to you. The email will include your insurance ID card and a link to activate your account or login to your existing account. Make sure that you update your contact information and emergency contact information.

After travel

Assistance during travel

  • If you need assistance due to sickness, including COVID-19, while traveling internationally, call UnitedHealthcare (UHC) Global Assistance. You can also call for help if you need emergency travel or security evacuation services. Your travel insurance card has all the information that you need:
    • UHC Global Assistance
    • 1-410-453-6330 (From outside the U.S.)
    • 1-800-527-0218 (From U.S. and Canada)
    • If you cannot call, then email
    • Please reference your policy number and UHCG ID number when making a call.
      • Faculty and Staff Business Travel Accident
        ADD N04223810 - UHCG ID Number 363381
      • Student Off-Campus Accident
        ADD N04223822 - UHCG ID Number 363391  
  • Learn more about travel benefits - Business Travel Benefits Summary Effective June 1, 2019 and Student Off Campus Benefit Summary Effective June 1, 2019.
  • The pandemic is no longer considered an unforeseen event as relates to insurance coverage. For more recently scheduled trips the Trip Interruption/Cancellation coverage will no longer apply to interruptions or cancellations resulting from the pandemic.  

Reimbursement and insurance

Travel information and resources as relates to COVID-19 (coronavirus)

Risk Services
Global Engagement
UC Office of the President
Centers for Disease Control and Prevention
U.S. Department of State