COVID-19 & Travel

Updated May 19, 2020

University of California travel restrictions are in place

President Napolitano has issued a series of letters to chancellors with guidance and directives regarding non-essential travel. Find the directives and guidance at UCnet.

Before travel
After travel
  • The directives include a requirement that individuals on campus with a recent travel history from a CDC Level 3 country must self-isolate for 14 days from the time they left the Level 3 country and practice social distancing. CDC travel guidance for Level 3 countries applies to all travelers returning from a Level 3 country for any purpose, including personal travel.  Subsequent guidance is that symptomatic health care workers returning from Level 3 countries or from US states and other domestic locations with CDC travel restrictions related to COVID-19 no longer require a 14-day quarantine. In addition to UC requirements, be aware of State of California, County of Santa Cruz, County of Santa Clara and County of Monterey orders.   

Update your contact and emergency contact information

  • After registration of your trip, a welcome email will be sent to you. The email will include your insurance ID card and a link to activate your account or login to your existing account. Make sure that you update your contact information and emergency contact information.

Assistance during travel

  • If you need assistance due to sickness, including COVID-19, while traveling internationally, call UnitedHealthcare (UHC) Global Assistance. You can also call for help if you need emergency travel or security evacuation services. Your travel insurance card has all the information that you need:
    • UHC Global Assistance
    • 1-410-453-6330 (From outside the U.S.)
    • 1-800-527-0218 (From U.S. and Canada)
    • If you cannot call, then email
    • Please reference your policy number and UHCG ID number when making a call.
      • Faculty and Staff Business Travel Accident
        ADD N04223810 - UHCG ID Number 363381
      • Student Off-Campus Accident
        ADD N04223822 - UHCG ID Number 363391  
  • Learn more about travel benefits - Business Travel Benefits Summary Effective June 1, 2019 and Student Off Campus Benefit Summary Effective June 1, 2019.

Reimbursement and insurance

Travel information and resources

The Department of State advises U.S. citizens to avoid all international travel due to the global impact of COVID-19. See the Global Level 4 Health Advisory - Do Not Travel. Get information about Travelers Prohibited from Entry to the United States and Travelers Returning from High Risk Countries
Risk Services
Global Engagement
UC Office of the President
Centers for Disease Control and Prevention
U.S. Department of State