COVID-19 & Travel

Global Level 4 Health Advisory - Do Not Travel 

Issued by the U.S. Department of State, March 19, 2020 - some highlights:
  • The Department of State advises U.S. citizens to avoid all international travel due to the global impact of COVID-19. In countries where commercial departure options remain available, U.S. citizens who live in the United States should arrange for immediate return to the United States, unless they are prepared to remain abroad for an indefinite period.

  • If you are already outside the United States:

    • Consider returning to your country of residence immediately using whatever commercial means are available.
    • Have a travel plan that does not rely on the U.S. Government for assistance.
    • Check with your airline, cruise lines, or travel operators regarding any updated information about your travel plans and/or restrictions.

Restrictions on travel

  • On March 16, the Health Officer for the County of Santa Cruz issued a Shelter in Place Order and the Health Officer for the County of Santa Clara issued a Shelter in Place Order both of which are in effect through April 7. All campus travel scheduled to take place before April 7 that does not comply with orders outlined in the Shelter in Place directive should be canceled or postponed. All non-essential business travel after April 7 should be canceled or postponed for the rest of the spring quarter. Principal Officers will provide guidance on any needed exceptions, though they must comply with other local and federal travel guidelines. 
  • All nonessential business-related staff and faculty travel scheduled to take place in spring quarter should be canceled. The determination of essential will be up to the principal officer overseeing the unit.
  • Those who oversee university-sponsored student trips and programs should assess if changes should be made to travel plans and if cancellation is appropriate based on the logistics of the trip, mode of travel, and the destination. Individuals should consult their principal officers as needed in assessing changes.
  • Any university travel to a country with a “Warning - Level 3, Avoid Nonessential Travel” or “Alert - Level 2, Practice Enhanced Precautions” designation must go through the campus approval process prior to travel. See the CDC Travel Health Notices for the list of countries included in the Health Notices.   

Register your trip and update your contact and emergency contact information

  • Register your university trip at UC Away, unless you were registered automatically through Connexxus. 
  • Register your personal trip at Worldcue.
  • After registration, a welcome email will be sent to you. The email will include your insurance ID card and a link to activate your account or login to your existing account. Make sure that you update your contact information and emergency contact information.

Assistance during travel

  • If you need assistance due to sickness, including COVID-19, while traveling internationally, call UnitedHealthcare (UHC) Global Assistance. You can also call for help if you need emergency travel or security evacuation services. Your travel insurance card has all the information that you need:
    • UHC Global Assistance
    • 1-410-453-6330 (From outside the U.S.)
    • 1-800-527-0218 (From U.S. and Canada)
    • If you cannot call, then email
    • Please reference your policy number and UHCG ID number when making a call.
      • Faculty and Staff Business Travel Accident
        ADD N04223810 - UHCG ID Number 363381
      • Student Off-Campus Accident
        ADD N04223822 - UHCG ID Number 363391  

Returning from travel

Gov. Gavin Newsom issued a new statewide order requiring residents to stay at home or at their place of residence except to get food, care for a relative or friend, get necessary health care, or go to an essential job. No end date has been set at this time. Due to COVID-19, Santa Cruz County is currently under a Public Health Emergency.  There is a county order to shelter now through April 7th.  It is possible this order could be extended. 

UCSC is operating under remote teaching and administration. Only essential positions are reporting to campus.

Get information about Travelers Prohibited from Entry to the United States and Travelers Returning from High Risk Countries

Reimbursement and insurance

Travel information and resources

Risk Services

Global Engagement


UC Office of the President

Centers for Disease Control and Prevention

U.S. Department of State