Travel Insurance & Resources
The university has arranged for employees and students traveling on official university business to be covered for a wide variety of accidents and incidents while away from the campus or primary workplace at no cost to the traveler or their unit. Key benefits of the travel program include the UC Trip Planner for planning your trip, travel alerts and emergency medical services, emergency travel services, information services and security evaluation services. For more details about the program, see Travel Risk and Insurance.
Be informed about COVID-19 and travel and the UCOP Travel Advisory relating to Ukraine.
UC Personal Travel Insurance is available for employees and students personal travel.
Emergency Travel Assistance
Chubb-AXA Global Travel Assistance
- +1-855-327-1420 – Toll free in the US
- +1-630-694-9804 – Outside the US
- Email at: MedAssist-USA@AXA-Assistance.us (for inquiries that need less immediate attention)
Get more information about Travel Assistance, including services provided, possible limitations and challenges and opening a case with Chubb.
Before Travel
1. Register Your Trip
- Trip registration is required for University related trips out of state and to foreign countries.
- UC Travel Registration
- This webpage has detailed information including links to register your trip.
- Travel registration does not guarantee that your trip is eligible for travel insurance travel. A more detailed explanation is provided on the webpage.
2. Activate or Update Your Account
After registration of your trip is successful, a welcome email from no-reply@welcome.
If you do not receive a welcome email after registering your trip, or if you have any problems activating your account, accessing or updating your information, then please contact us at propertycasualty@ucsc.edu
3. REQUIRED: For trips to Cuba, Greenland/Antarctica (Polar Regions) you must also fill out these additional affidavits/forms.
4. Review guidance and advisories for the destination, complete any required plans and consult on high-risk areas.
- All travelers should review CDC Guidance.
- All international travelers should review the DOS Travel Advisories related to their destination(s) prior to making travel plans. For international travel that involves carrying out field work, travelers are required to fill out the EH&S Field Safety Plan and COVID-19 Research Travel Checklist.
- Consult the the UC Trip Planner while planning your trip.
- For High-Risk Areas As soon as you know you will be traveling to a high-risk area, contact Phillip Van Saun, Director of Risk, Security & Resilience, at Phillip.Vansaun@ucop.edu for more information and/or to arrange pre-travel security risk planning, in-country security risk assessments, and contingency planning assistance for those traveling to high-risk destinations. You can request a briefing.
5. Review the Travel Risk and Insurance webpage
Topics include, but are not limited to the following.
- Registration
- Eligibility
- Benefit summaries
- FAQ's for students and employees
- How to file a claim
Miscellaneous Resources
- UCSC EH&S - Field Research
- Mexico
- State Department - Alerts and Warnings
- UC Personal Travel Program - available for purchase by UC faculty, staff, students and retirees for their personal travel
- Students Returning from Travel
- Contact Slug Support if you have arrived in Santa Cruz and need assistance with any quarantine and/or self-isolation requirements by emailing deanofstudents@ucsc.edu.
- Contact the Student Health Center with any health-related questions/issues by calling our Nurse Advice Line 831-459-2591, or seek information on the website.
If you have questions contact propertycasualty@ucsc.edu.
